FAQ

Questions families ask about Acornio

Clear, practical answers about using Acornio as a family symptom tracker, stool tracker, food diary, and appointment preparation tool.

About Acornio

What the app is for, who it helps, and where the medical boundary sits.

What is Acornio?

Acornio is a calm digestive health tracking app for families. It helps parents, family members, and adults log everyday observations such as stools, food, symptoms, medicine, illness context, and notes, then review a clearer timeline before speaking to a healthcare professional.

Related: See how Acornio works.

Who is Acornio for?

It is mainly for families trying to keep track of digestive symptoms for a child, but the tracked-person model is not child-only. Adults can also log observations about themselves or another person they care for within a family context.

Is Acornio only for children?

No. Child profiles are a core part of the product, and the mobile apps include child-focused flows, but Acornio also supports adult profiles and adult self-tracking. That matters for real family situations, such as a breastfeeding parent logging their own food context beside a baby's symptoms.

Logging and timelines

What you can record and how the app keeps those details organised.

What can I log in Acornio?

You can log stool and nappy-related changes, food and drink, symptoms, medicine, contextual events such as illness or routine changes, and notes. The app brings those entries into a person timeline so the details are easier to review later.

Related: Read the child digestive symptom tracking guide.

Can I use Acornio as a stool tracker or nappy log?

Yes. Acornio supports scale-aware stool logging, including Bristol-style stool entries for adults and older children, plus nappy-friendly capture where that is the better fit. The app keeps stool and nappy context in the timeline and includes it in summaries.

Related guides: Read the Bristol Stool Chart guide, Read what to record in a baby log.

Can I keep a food and symptom diary?

Yes. Food logs, symptom logs, stool entries, medicine, and notes can sit in the same timeline. Acornio is designed to help you describe what appeared near what, without claiming that a food caused a symptom or telling you to change a diet.

Related: Read about food and symptom diaries.

Can I log medicines, illness, and routine changes?

Yes. The app supports medicine logs with optional dose details and notes, plus contextual event markers such as illness, diet changes, medicine changes, routine changes, appointments, and other events. These can help explain what was happening around the same time as symptoms or stool changes.

Can I add notes?

Yes. Notes can be attached to logged observations and context events. Reviewed clues can also have household notes when you choose to save extra context for later review or summary inclusion.

Patterns and appointments

How Acornio helps you prepare without turning observations into a diagnosis.

Does Acornio diagnose conditions?

No. Acornio does not provide medical advice, diagnosis, treatment recommendations, or clinical decision support. It helps organise observations, timelines, summaries, and cautious patterns to review with a qualified healthcare professional.

What are Clues to review?

Clues are conservative pattern prompts based on repeated logs, such as food context near symptoms or stool changes, recurring timing patterns, or context around events. They include caveats and exceptions, and they do not prove cause.

How can Acornio help before a GP, health visitor, dietitian, or paediatrician appointment?

It can help you bring a factual story instead of relying on memory: what was logged, when it happened, how often it happened, and what context appeared nearby. That can make conversations with a GP, health visitor, dietitian, paediatrician, or other clinician calmer and more focused.

Related: Read the appointment preparation checklist.

Can I share or export a summary?

Free households can create and share a plain-text summary for the latest 7 days. Acornio Pro unlocks 14-day, 30-day, custom, and historical ranges, with sections for logged stools, food, symptoms, medicine, events, notes, and reviewed patterns where you explicitly include them.

Family use and privacy

How profiles, child mode, household sharing, and data handling are designed.

Can I track more than one person?

Yes. Acornio supports multiple person profiles, including infants, children, teens, and adults. When more than one profile exists, the app is designed to keep profile selection explicit so a log is not silently added to the wrong person.

Can a child add their own logs?

Child mode supports simplified food, symptom, and stool quick logging for Child and Teen profiles on a signed-in adult's device. It is not a separate child account, and it does not include medicine logging, profile management, summary review, or export actions.

Can someone else use Acornio with me?

Acornio is built around households and explicit profile access rather than shared passwords. Where shared household access is available, someone you trust can be invited to selected profiles, and adult health data is not automatically shared just because someone belongs to the same household.

How does Acornio handle privacy and data?

The Privacy Policy explains that Acornio collects account, profile, health observation, technical, support, and feedback data needed to run the service. It says data is primarily stored and processed in Microsoft Azure in the UK, protected with measures such as encryption in transit and at rest, and not sold or shared for third-party marketing.

Related: Read the Privacy Policy.

Can I delete my account and data?

Yes. The app includes an account deletion flow from Account & settings. A deletion request locks the account immediately and uses a 7-day recovery window before live account-owned data is permanently deleted, subject to the retention notes in the policy.

Related: Read about account deletion.

Safe use

When to use the app, when to get medical help, and what not to expect from it.

What should I do if symptoms are worrying?

Use Acornio to keep a clearer record, but speak to a healthcare professional if you are worried, symptoms are getting worse, keep coming back, or do not settle. Seek urgent medical help if symptoms feel sudden, severe, or serious.

Can Acornio tell me what food to avoid?

No. Acornio can help you keep a food and symptom diary and review cautious patterns, but it does not tell you to avoid foods, start an elimination diet, change medicine, or treat a condition. Those decisions should be made with appropriate professional guidance.

Keep the useful details together.

Download Acornio for calm family digestive health tracking on iPhone or Android.

Parent-friendly guides for tracking without turning your notes into self-diagnosis.